Minimum Standards

Standard development is an integral part of sustainable tourism development. The Authority, in accordance with the Tourism Act, 2011 and Tourism Regulatory Authority, Regulations, 2014 develops, in collaboration with the tourism sector stakeholders and other relevant agencies, Minimum Standards for regulated tourism enterprises. Minimum standards specify global norms and codes of practice acceptable as basic requirements featuring safety, health and security of travellers. The standards define specific characteristics of products and services delivery process of each categories of tourism enterprises. The standards cover broad aspects of legal obligations, infrastructural, operational, service provisions and auxiliary services related to the tourism industry.

Standards formulation process starts with desk reviews and benchmarking by technical committees of drawn from private and public sector. The drafts standards are then subjected to the wider stakeholder for public review and comments to be incorporated into the final drafts prior to stakeholder’s validation and approval of the Minimum standards by the board of the Authority.